We appreciate as well your observations about spa, we will share your remarks with the involved departments. I made the reservations myself in the morning. There is also the Now Onyx Punta Cana nightclub you may want to check out if your without kids! We had to sign up for a buffet at either 6-7-8- or 9. Now Onyx Punta Cana. Does Now Onyx Punta Cana offer free cancellation for a full refund? Overview. Nelis at the preferred club bar is such a sweetheart, we will miss her, Javier and Carlos also provide excellent service and go out of their way to accommodate our confusing drink request. The preferred pool swim up with cabana faced the poolside where all ppol side where only preferred members hangout. dreams. 4959 Reviews. French food was the best of all restaurants which was surprising to me. Our 2nd time here and will def be back! Now Onyx Punta Cana 4.29 based on 34 reviews #47 of 98 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Please see our partners for more details. If you are an experienced all inclusive traveler - THIS IS NOT THE PLACE FOR YOU - BOOK ELSEWHERE, 1. Find all the transport options for your trip from Punta Cana Airport (PUJ) to Now Onyx Punta Cana … Just finished a one week stay. Day One:We are greeted at hotel by Enrique who advises us that even though the hotel is not fully booked, he cannot give our three teenage kids - 2 girls and a boy- double beds- a specific request we made in August when we booked our vacation through bookit.com. The beach at Now Onyx is a small sliver met on each side by fields of abandoned property with garbage strewn about--gross walks on the beach. Featuring free WiFi and a spa center, Now Onyx Punta Cana offers accommodations in Punta Cana. The butler said that the away roll away bed was more comfortable than the pullout sofa. Now Onyx Punta Cana 4959 Reviews. Oh, and don't be too surprised when you learn you only have 3 towels!We tried to make things better- we saw a lobster party on the beach- we asked our butler to make reservations- that was a joke. Dear Alexandre C,Thank you for staying with us and for your lovely review. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 11 bars/lounges. We’ll even let you know about secret offers and sales when you sign up to our emails. All prices are valid for new bookings only, for the dates shown only, and are subject to change without notice. Day One: For food you already have ... for a dinner you never prepared....for a party only my family wanted to attend...what the hell is this??? The resort is where, according to family members, a tourist died unexpectedly after getting sick. While having drinks before dinner, Enrique approaches us at the bar and says he will only charge us half.....gee, thanks Enrique. more. Now Onyx Punta Cana is a 5-star luxury resort located in the Uvero Alto region of Punta Cana. I made the reservations myself in the morning. It didn't feel like we were just visitors here for a week, it felt like we were friends and knew the staff very well. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. Our room was amazing, you wake up at 8am and the first thing you see is the beach or the amazing pools the have. He is the best! The rest are $10.00 to $20.00 coupons they hope you will use on wine or more spa services. I was a little hesitant about the buffet at first because usually buffets aren't the best food; however, the carnival buffet at this resort was amazing. Making matters worse, all of the floors are marble, so it is a slippery, gross, unhealthy nightmare. Playas Uvero Alto Km 275, Punta Cana 23301 Dominican Republic, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Playa Uvero Alto Provincia La Altagracia, Dominican Republic. The preferred side had less little one's screaming and we were also located closer to the main buffet restaurant.There is a air-conditioned restaurant that preferred only can use when dining breakfast and lunch. We will share your kind comments with everyone, especially with the ones you have mentioned. Hours later we got a phone call from Enrique- apparently we are the only people going to the "lobster party" and we will have a private party in one of the cafeterias. Check out our special offers page to take advantage of great deals like our Vacations Half Off promotion going on now!. Now Onyx Punta Cana is a brand new family-friendly all-inclusive resort (opened for less than a year) located near Punta Cana in Uvero Alto, just 25.9 miles from the airport. The drain in the kids shower is not draining...at all. Preferred means you pay about $100.00 more to have check-in concierge services with cocktails and food. Now Onyx Punta Cana Playas Uvero Alto km 275, Punta Cana, 23301. Luisa, Nelis, and many other servers that I wish I could remember all their names to mention here. We appreciate as well your observations about your room and we will share your remark with the involved departments to prevent similar situations to further guests. We ate at all the restaurants. The drain in the kids shower is not draining...at all. Families with teens and tweens as well as couples and friends looking for a family-friendly vacation on a palm-studded beach will find 824 suites to choose from including connecting, Swim Up, Swim Out and Preferred Club Junior Suites, all of which provide luxurious amenities and a Jacuzzi on every suite's private, furnished terrace or balcony. Well the preferred club was definitely the way to go and. The food for us was mediocre in that dept. Thus the floors in their room are quickly covered in water...and not warm nice water....stinky sewer smelling water that seems to permeate the entire resort. Kindly allow us to comment that room requests are subject to availability. The rooms were extremely nice and we had a lot of fun in all of the pools and at the beach. Active and lively settings provide entertainment for guests of all ages, including 16 swimming pools, the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. 1 Add one room. Zorro our butler killed it, we highly recommend you requesting him due to his attention to detail and his organization. This family 4.5-star resort was a 45-minute bus ride from Punta Cana International Airport. Day Four:The kids are vomiting and have intestinal issues complicated by the sitting water in the bathroom - now add the fact that they have to move their room that morning to a room beneath ours- day four is a total loss without our kids.Day FiveKids are out until the evening- it is Christmas day. Explore » Use this rating to help choose your stay! Now Onyx Punta Cana. All the people there, are enjoying the hotel and the activities they offer. Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. Discover genuine guest reviews for Now Onyx Punta Cana, in Uvero Alto neighborhood, along with the latest prices and availability – book now. We did not book the preferred club at first but after seeing the pool I knew we just would love it so I went to get information on it and I met the most amazing person Enrique Ventura!!!!! A Now Onyx Punta Cana wedding is best for couples looking for … Bright and modern, the hotel boasts sleek interiors and a family-friendly atmosphere with five separate pools, a beautiful beachfront lined with palm trees and an array of water sport activities on offer. The drain is floor level, so it seeps into the main bedroom. The entertainment is great, food is delicious, wait staff is very friendly but slow in service. My favorite restaurant was definitely the blue water grill steakhouse, the others were not as good. Enjoy free flow access to Now Onyx next door. 1 rooms, 2 adults Rooms: Subtract one room. Ranked #17 of 164 hotels in Punta Cana and rated 4.5 of 5 … Hours later we got a phone call from Enrique- apparently we are the only people going to the "lobster...Here are the highlights...buyer beware!We took our three teenagers-16-17-18- on a long deserved trip to Now Onyx for Christmas; while the time we spent together was precious, we will not be returning to the Now Onyx for the following reasons. I went to the hotel with my gf, Our first experience was the VIP lobby, they were incredibly polite and friendly. Located in Uvero Alto, Now Onyx Punta Cana is set on a remote, palm-studded beach. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. The Now Onyx Punta Cana is well stocked with things to do. Language is a barrier here, but they really do try hard. Now Onyx Punta Cana features a full-service spa, 6 outdoor swimming pools, an outdoor tennis court, and a lazy river. Foolishly we think this is part of what we paid for....since our "butler" never bothered to explain any of this. Phone: +1 (809) 551-0055 firstname.lastname@example.org. Perfectly located on the magnificent northeast coast of the Dominican Republic, Now Onyx Punta Cana is surrounded by the natural beauty of the island and countless nearby attractions. We were told it was 90 minutes. The pools are still freezing...like totally uncomfortable to swim in- again, a very common complaint at this newbie resort. Now Onyx is a family resort with plenty of pools and room. This resort has the potential to be great in all aspects, maybe with a little more time and training of staff this will be a top notch resort. High pressure selling was not our cup of tea. Apple Leisure Group’s AMResorts has completed a major expansion to its Now Onyx all-inclusive resort in Punta Cana. From the minute we arrived we were treated like royalty from Alexis at the front desk who did everything to accommodate us as my husband had a broken foot and I just had major surgery! When the butler arrived to take us to dinner, we expressed that the rollaway had not been delivered. This resort is only 2 months old. Making matters worse, all of the floors are marble, so it is a slippery, gross, unhealthy nightmare. secrets. Please note that the Kids Club is only for children from 3 to 12 years old. Now Onyx Punta Cana offers its guests a full-service spa, 6 the outdoor swimming pools, an outdoor tennis court, and a lazy river. Making matters worse, all of the floors are marble, so it is a slippery, gross, unhealthy nightmare. 4959 Reviews. Some units include a seating area to relax in after a busy day. We are greeted at hotel by Enrique who advises us that even though the hotel is not fully booked, he cannot give our three teenage kids - 2 girls and a boy- double beds- a specific request we made in August when we booked our vacation through bookit.com. Jason (aka) Jerson got us drinks while we were checking in and gave us information on everything we needed to know about this lovely resort. Day SixBack to life... or so it seems. Book a vacation package to Now Onyx Punta Cana in Punta Cana. Thank you all so much for taking care of us. All ground floor suites are swim out offering direct access to a pool right from the terrace. We returned to the room and the bed still had not been delivered. Located on the Dominican Republic's northeastern coast, wrapped between nature and ocean, lies Now Onyx Punta Cana. Just make sure to check this property's cancellation policy for the exact terms and conditions. If a big restaurant line-up is high on your wishlist, look no further. The property also has a snack bar/deli. The buffet is horrid- all of the bread is stale... the deserts are rancid. Now Onyx Punta Cana 4959 Reviews. Enjoy free breakfast, free WiFi, and free parking. Looking for Now Onyx Punta Cana? Now $225 (Was $̶3̶6̶4̶) on Tripadvisor: Now Onyx Punta Cana, Punta Cana. A fourth American tourist died after he fell suddenly ill at an all-inclusive resort in the Dominican Republic — about a month before three other tourists died in their rooms in the holiday hotspot. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Featuring free WiFi and a spa center, Now Onyx Punta Cana offers accommodations in Punta Cana. Head over to Now Onyx to take your own beach photos and make sure to share them with us on social media!. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. You can’t beat the weather and the beaches!! The food quality is good, and you can take pictures and upload them wherever you want with the free wifi the hotel offer .we had the opportunity to meet the Hotel's manager, sr. omar, he's and incredible professional in his area, he also showed us the hotel and the best places to go, Definitely we're going to come back as soon as we can. Please see our partners for more details. What the hell are you charging us for? Our guests praise the pool and the restaurant in our reviews. We booked to stay in the preferred suites which faced the pool area . I made the reservations myself in the morning. The resort has an outdoor pool and sauna, and guests can enjoy a drink at the bar. I could remember all their names to mention here ’ re committed to redefining your travel journey our! 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